Services

SERVICES

 
 

Welcome to SJSU!


This Resource Guide directs you to support services, programs, and resources at SJSU. Take this guide with you and keep it as a reference. You may not use many of these services until you’ve been at SJSU for a few semesters. It’s also a good idea to know about these resources to refer them to a friend or classmate.

Many of these services require your student ID. Make sure to pick up your student ID at the Bursar’s Office in the Student Services Center and have it with you at all times.

There is no central location where all services at SJSU are located. Refer to a campus map to find out where these services are located. Hours are subject to change in fall, spring and/or summer, check the department website for up to date hours of operations.

If you can’t find what you are looking for in here, reach out to an A.S. board member through email or during their weekly office hours. Look up your Board Member at as.sjsu.edu, or stop by the Government office on the second level of the Diaz Compean Student Union (SU).

This guide was made in collaboration with the 2016-2017 Associated Students (A.S.) Board of Directors, A.S. Marketing Team, SJSU students, staff, faculty and in consultation with the departments included.

Table of Contents

1) Academic Resources
     a) Mentors and Tutors
     b) Advising and Counseling
     c) College Success Centers
     d) Printing and Technology
     e) Dr. Martin Luther King Jr. Library
2) Health, Wellness, and Safety
     a) Health and Wellness
     b) Food Resources
     c) Recreation
     d) Emergency and Safety
3) Getting Around
     a) Map of the Campus
     b) A.S. Transportation Solutions
4) Support Centers
     a) AEC
     b) VRC
     c) MOSAIC
     d) PRIDE
     e) Gender Equity Center
     f) Three New Resource Centers
5) Financial Resources
     a) Associated Students General Services Center
     b) Scholarships and Grants
     c) Tower Card
6) Jobs and Careers
     a) On-Campus Jobs
     b) Career Advising
7) Involvement Opportunities
     a) Student Involvement (Recognized Student Organizations, Greek life)
     b) A.S. Student Government
     c) Community Engagement and Service Learning
     d) Events
     e) News and Publications
     f) The Arts
8) Student Organization Resources
     a) Starting a Recognized Student Organization (RSO)
     b) Space Rental
     c) Equipment Rental
     d) Outreach Materials
     e) Funding and Finance
9) Family Resources
     a) SHC Family Planning
     b) Associated Students Child Development Center
10) Student Rights
     a) Ombudsperson
     b) Student Fairness Committee
     c) Title IX Coordinator
11) Frequently Asked Questions

Back of the Guide:
Visit the online resource guide at as.sjsu.edu to learn more about Student Involvement, Student Organization Resources, Rights and Ethics, Family Resources, and more FAQs.



 
 
   
   
     
 

Academic Resources

Student Academic Success Services sjsu.edu/tutoring/
Mentoring Hub and Tutoring Hub
Description: You don't have to tackle SJSU alone. A mentor takes the time to understand you and give you personalized advice to succeed. Register online at sjsu.edu/mentoring/
Location: Student Services Center 600

Peer Connections peerconnections.sjsu.edu
Description: Peer Connections provide services such as peer tutoring, mentoring, workshops and supplemental classroom instruction. Assistance is available for one on one and small group sessions.
Locations: Main Office - Student Services Center (SSC), 9th and San Fernando. Appointment Desk - Clark Hall across from EOP
Hours (SSC): Mon - Wed: 10am - 5pm, Thurs: 10am - 4pm, Fri: 10am - 3pm*
Appointment: Register with Peer Connections online or in person. Make an appointment at the main office, the Clark Hall Appointment desk, or by calling (408) 924-2587.

Writing Center sjsu.edu/writingcenter
Description: One on one tutoring sessions to help you improve academic and professional writing skills. The Center offers workshops, and original online writing guides.
Location: Clark Hall 126
Hours: Mon - Thurs: 9:30am - 5:30pm, Fri: 9:30am - 2pm
Appointment: Go to the website and read what to expect, how to register online and how to schedule appointments. Appointments open seven days in advance.

Communication Studies Center commcenter.sjsu.edu
Description: Tutoring, mentoring, and workshops for help with public speaking, writing, and communication skills. Go to their website to learn about workshops and events.
Location: Hugh Gillis Hall 229
Hours: Mon - Thurs: 10:30am - 4:30pm
Appointment: Go online to schedule an appointment with a tutor, or go to their office for a drop-in session.

College of Science Advising Center (CoSAC) sjsu.edu/cosac/tutoring/index
Description: One on one or group tutoring for Biology, Chemistry, Computer Science, Math, and Physics. You can sign up for one-hour long session, or two 30 minute sessions per week.
Location: Duncan Hall 213
Appointment: Review the available courses for tutoring, and book appointments on the CoSAC website. Walk-in appointments are based on availability.

Coffee With a Professor sjsu.edu/studentaffairs/about_us/chatwithaprof
Description: Free gift card to take your professor or teacher’s assistant out for a cup of coffee to any of the cafes on campus. Available for all SJSU undergraduate students.
Appointment: First talk to your professor or teacher's assistant. Sign up and get your free card at the Center for Faculty Affairs in IRC 213.

General Advising sjsu.edu/aars
Description: General Education Advisers help you stay on track with your general education course requirements and serve to assist you with understanding university requirements and processes.
Location: Student Services Center (SCC), 9th and San Fernando
Hours: Mon - Thurs: 8:15am - 4:45pm, Fri: 9:00am - 1:30pm.
Appointment: Go to the SSC office or call (408) 924-2129 to schedule a 30 minute session. 10-15 minute drop-in sessions are available depending on availability. Make sure you come prepared with questions.

Counseling and Psychological Services (CAPS) sjsu.edu/counseling
Location: Student Wellness Center room 300B
Hours: Mon - Thurs: 8:30am - 5:30pm, Fri: 8:30am - 4:30pm
Services: Educational counseling sessions to help you improve study, communication, time management and decision making skills.
Sign up: Make an appointment at the office or call (408) 924-5910.

College Success Centers
College Success Centers offer major and career advising, tutoring, study space, and information on major-related clubs and organizations, scholarships, grants, and internships.
College of Applied Sciences and Arts - CASA Student Success Center. MacQuarrie Hall (MH) 533

  • College of Business - Jack Holland Student Success Center Boccardo Business Center (BBC) 008
  • College of Education - Student Success Center. Sweeney Hall (SH) 106
  • College of Engineering - Engineering Student Success Center. Engineering Building (Eng) 344
  • College of Humanities and Arts - H&A Student Success Center. Clark Hall (CH) 244
  • College of Science - CoSAC. Duncan Hall (DH) 212
  • College of Social Science - ACCESS. Clark Hall (CH) 240

Associated Students Print & Technology Center (PTC) as.sjsu.edu/asptc
Description: Self Service - printing, copying, scan to USB. Full service - High-quality printing with different sizes and types of paper, binding, laminating, posters/banners, business cards, programs, flyers.
Tech Services and Repairs include free 15 minutes tech consultations, free diagnostics, repair, backup and optimization services for computers and mobile devices; Daily/Weekly/Monthly laptop rentals; Computer lab with 30 free-to-use sit-down stations.
Location: Student Union, 2nd Level, East Wing
Hours: Mon-Thurs: 8am-8pm, and Fri: 9am-4pm*

Student Computing Services (SCS) sjsu.edu/student-computing-services/student-computing-services-center
Description: Rent MacBooks, PC laptops, tablets, chargers, adapters, white-board markers, calculators, headphones and other accessories for free.
Location: MLK Library, 4th floor
Hours: Mon-Thurs: 8am - 9:30pm, Fri: 8am - 5:30pm, Sat: 9am - 5:30pm, Sun: 1pm - 6:30pm

Free Software its.sjsu.edu/services/software
Description: Download free software off of the SJSU website including Office 365, One Drive, Photoshop, InDesign, and anti-virus programs.

Student Technology Training Center
Location: MLK Library, 4th floor (next to SCS)
Services: Help with Adobe Creative Suite, Microsoft Office, iMovie, SPSS, and other software programs. Assistance is available through email, one on one or group sessions. Email librarytechtrainer@sjsu.edu to make an appointment.

Clark Hall Computer Lab sjsu.edu/at/hd
Description: Over 30 desktop Apple and Windows computers and 4 editing stations on reserve. Go to the IT Service Desk with your ID
Location: Clark Hall 102
Hours: Mon-Thurs: 8:00am - 9:45pm, Fri: 8am - 4:45pm*

IT Service Desk sjsu.edu/at/hd
Description: The IT Desk provides assistance with connecting to campus Wi-Fi, and downloadable software programs.
Hours and Location: Same at the Clark Hall Computer Lab.

The Instructional Resource Center (IRC) sjsu.edu/at/ms
Description: Free audio and visual equipment rental including cameras, camcorders, microphones, sound systems, voice recording equipment and tripods.
Location: The I.R.C. Building, next to Dudley Moorhead Hall
Hours: Mon-Thurs: 7:30am - 9:45pm Fri: 7:30am - 4:4 pm
Reservation: Check out equipment in-person on a first-come first-served basis, our call (408) 924-2888 to reserve in advance.

Dr. Martin Luther King Jr. Library library.sjsu.edu
Description: Quiet and silent study space on floors 6-8, and group study spaces on floors 2-5; reliable and fast Wi-Fi; self-service printing, scanning, and copying on the 1st, 2nd, 4th floors; and self-checkout machines.
Location: North West corner of campus, 4th and San Fernando
Hours: Open seven days a week. Extended hours for students are Sun – Thurs until 1:00am. The library is open 24 hours during midterms and finals.

Spartan Floor (Fourth Floor) library.sjsu.edu/about/spartan-floor
Description: This floor is exclusive for SJSU students. Provides individual and group study spaces, and the SCS where you can rent laptops and equipment, and receive technical assistance.

Reserve a Study Room library.sjsu.edu/reserve-studymeeting-room/reserve-studymeeting-room
Description: These study rooms can be reserved for one hour for individual and group study. Rooms seat between 4 to 12 people. Most rooms come with a monitor and whiteboard.
Reservations: To book a room online, you need your Student ID number and Library Card. Book larger rooms one or two days in advance.

Subject Librarians library.sjsu.edu/staff-directory/sjsu-library-subject-liaisons
Description: Your major department or college offers library liaisons who help you navigate the databases of journals, articles, and books. Find your liaison online or ask about them at your college’s Success Center.



 
 
   
 

HEALTH, WELLNESS AND SAFETY

Student Health Center sjsu.edu/studenthealth
Description: Unlimited, free and low-cost primary care medical services to students enrolled at SJSU. Go online to see a full list of clinical services.
Location: Student Wellness Center, 7th Street Plaza, across from the Event Center.
Hours: Mon-Thurs: 8:30am - 5:30pm, Fri: 8:30am - 4:30pm
Appointment: Complete the necessary forms online or in-person at the Wellness Center front desk. Then schedule a consultation online, at the front desk, or by calling (408) 924-6122.
For the after-hours nurse, call (866) 935-6347.

Counseling and Psychological Services (CAPS) sjsu.edu/counseling
Description: Free personal counseling. CAPS counselors help with time management, adjusting to college, creating meaningful relationships, and coping with crises.
Location: Student Wellness Center, Room 300B - 7th Street Plaza, across from the Event Center.
Hours: Mon-Thurs: 8:30am - 5:30pm, Fri: 8:30am - 4:30pm
Appointment: Call (408) 924-5910 or go online.

Wellness & Health Promotion (Lounge) sjsu.edu/wellness
Description: Comfortable and peaceful space to study, connect and hang out. Resources in the lounge include: the condom co-op, massage chairs, food resources, one on one health educator consultations, fun activities (games, movies, etc.) and calendars of upcoming events.
Location: Student Wellness Center, 7th Street Plaza, across from the Event Center.
Hours: Mon-Thurs: 9am - 5:30pm, Fri: 9am - 4:30pm

Peer Health Education (PHE) sjsu.edu/wellness/peer_health_education
Description: PHE promotes health and well-being at SJSU through outreach events and delivery of evidence-based workshops addressing topics such as: nutrition, sexual wellness, violence prevention, alcohol, marijuana and other drugs, body image and rest and relaxation. All students are invited to apply. For recruitment information see website.

Food Resources sjsu.edu/food
Description: About half of all SJSU students reported that they sometimes skip meals due to cost*. If you’ve struggled to afford food while attending SJSU, take advantage of the services provided.

Contact: If you have questions or suggestions, e-mail feedingspartans@sjsu.edu
*Fall 2014 Student Food Access Survey
Food Shelf Program sjsu.edu/food
Locations: Go online and click the ‘On-Campus’ icon on the left for a list and map of locations.
Hours: All shelves are accessible during the operating hours of the space they’re located.
Description: These small bookshelves or tables, located throughout campus, offer free non-perishable food items and snacks.

Just In Time (Mobile Food Pantry) http://www.sjsu.edu/wellness/foodresources/oncampus/
Description: Provides up to $100 worth of free groceries (including rice, breads, beans, fruit, veggies, frozen meat, and canned foods) donated by Second Harvest Food Bank. This program is for students in need of additional food assistance. Bring multiple reusable bags and your student ID.
Location: 7th Street Plaza in front of Event Center
Hours: Occurs on a monthly basis. Hours can be found under "Just in Time" in the above web address.

Associated Students Campus Community Garden as.sjsu.edu/cccac
Description: The Associated Students Community Garden provides free organic fruits and vegetables grown by and for students. This is also a fun and relaxing volunteer experience.
Location: San Salvador Street between 8th and 9th street, across the street from The Commons and the Joe West Dorms.
Hours: Check website for up to date hours.

The Breakfast Club and Food for Thought peerconnections.sjsu.edu/breakfastclub
Locations: Food for Thought is available all day in the Student Wellness Center Lounge on the 7th St. Plaza.
Description: Free breads and pastries donated by Spartan Shops.
Hours: Both programs operate Monday through Friday. The Breakfast Club is available from 10:00am - 1:00pm in the Peer Connections Office in the Student Services Center.

CALFRESH/ Supplemental Nutrition Assistance Program (SNAP) sjsu.edu/wellness/foodresources/oncampus
Description: This program provides financial assistance to purchase food at grocery stores and farmer’s markets.
Appointment: Go to mybenefitscalwin.org to see if you are eligible. Find out where to receive assistance with the application process online.

CHEW (Cooking Healthy Eating Well) sjsu.edu/wellness/foodresources/oncampus
Description: Hands on learning experience where students learn how to prepare cheap and healthy meals. Sign up for a free session online.
Location: Student Health Center

Free Food at Events - @SJSUFreeFood on Twitter
Description: Follow @SJSUFreeFood on twitter to find out where food will be given out on campus. Take pictures of food you see after events that is accessible to students, get the organizer’s approval, and tweet it to @SJSUFreeFood.

Online Resources
“Eating Well on a Budget” sjsu.edu/wellness/foodresources/eatingwell - How to cook cheap, easy, and healthy meals. Videos on how to cook items found at the food shelves.

On-Campus Value Items sjsu.edu/wellness/foodresources/oncampus/valueitems - Food under $5.00 at campus eateries, coffee shops, and food stores.

RECREATION

Sport Club (Recreation Center)
Description: The Sport Club provides a free gym membership for all SJSU students. Amenities include: multipurpose room, weight room, aerobics room, dance studio, racquetball courts, mini-gym, cardio equipment and locker rooms.
Location: 7th Street Plaza, next to the Event Center

Group Fitness http://www.sjsu.edu/spartanrec/programs/Fitness/GroupFit/
Description: Over 40 hours of free group fitness classes are offered per week. Some of these classes include, but not limited to, boot camp, insanity, UJam, yoga and Zumba.

Outdoor Adventures sjsu.edu/spartanrec/programs/Adventures
Description: Low cost day-long and overnight trips including hiking, backpacking, camping, rock-climbing, and surfing.

Intramural Sports sjsu.edu/spartanrec/programs/Intramurals/index
Description: Student-run casual and competitive sports teams. Some IM sports include volleyball, soccer, basketball, and dodgeball.

Club Sports sjsu.edu/studentunion/clubsports/index
Description: Club Sports consists of over 20 highly competitive teams that travel and compete regionally. Teams include Soccer, Volleyball, Ultimate Frisbee, Salsa, and Quidditch.

Towel and Locker Rental sjsu.edu/kinesiology/locker_rental
Description: Access one locker and receive one clean towel per visit for only a $10 fee per semester.
Location: Spartan Complex Building (SPX)
Appointment: Pay the fee online at commerce.cashnet.com/kinsjsu

SAFETY AND EMERGENCY RESOURCES

Blue Light Phones
Description: The blue telephone poles across campus connect you with the University Police Department (UPD). Use these phones to report an emergency or suspicious activity, to request an escort, or get motorist assistance.

SJSU Safety Escort Program sjsu.edu/police/programs/escort
Description: If you feel unsafe on campus and need help getting home, Police Service Assistants (PSAs) provide escorts for up to 2 blocks off-campus.
Hours: 24 hours a day, seven days a week.
Request an Escort: Use a blue-light phone or call (408) 924-2222.

SJSU Safe Ride Program sjsu.edu/police/programs/shuttle
Description: The SJSU Safe Ride Program provides safe rides further than the Safety Escort Program. See website for areas of operation and regulations.
Hours: Mon-Fri: 7:30pm - 1am
Request a Ride: Use a blue-light phone or call (408) 924-2000.

SJSUCares sjsu.edu/sjsucares
Description: This program directs students to emergency, food, housing and medical assistance. Contact the Economic Crisis Response Team (ECRT) if you experience an unforeseen economic crisis.
Contact: Contact the ECRT by filling out a form on sjsu.edu/sjsucares or email economiccrisis@sjsu.edu.

Spartans for Safety sjsu.edu/spartansforsafety
Description: This program works to create a safe campus by educating, collaborating, and empowering the campus community. Go to their website for safety tips.



 
 
 
 
 
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  CHECK CASHING
You may cash a personal check up to $25.00. You'll need your SJSU ID card with the current sticker and your driver's license. Check cashing services begin on the first day of classes and will end one week before the semester ends.
 
 
 
 
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  MONEY ORDER
Whether you're paying a bill or submitting your test scores to the credential office, there's no safer way than with a money order. Only $1.00 service charge with a maximum amount of $500.00 per money order.
 
 
   
 
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  PG&E PAYMENTS
Don't get stuck with late charges! Save your stamps. Pay your PG&E bills before 10:30a.m. at the A.S. General Services Center and they will post that day.
 
 
   
 
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  NOTARIZATION
Need a notary? Look no further! A.S. offers notary services at our General Services Center. Call today for pricing and to set up an appointment.
 
 
 
 
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  CAMPUS TRUST ACCOUNT
We offer a great opportunity for "campus recognized organizations" to open specialized accounts. Advantages include: Check Writing, Bookkeeping, Purchase Orders, Cash Boxes Coordination and more. See the Campus Organization Bookkeeper for further information.
 
 
   
 
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  INTERNATIONAL STUDENT IDENTITY CARD (ISIC)
Students going abroad, whether to study or have fun, can get a huge discounts with an International Student ID Card (ISIC). ISIC will save you hundreds of dollars on hotels, airfare, ground transportation and admission fees to see the sights. All you need to bring is an official standard-sized passport photo (1.5" x 1.25"). You can get a passport photo at Copy Club or Kinkos. The fee for an ISIC $25.00.