Eco Pass Clipper Overview
EcoPassClipperOverview
 

Your Ticket to Ride

         

With the Associated Students (AS) Eco Pass Clipper card and SJSU Tower Card, SJSU students and employees can have unlimited free rides on Santa Clara Valley Transportation Authority (VTA) Buses and Light Rail lines.

When you request an Eco Pass Clipper card, a Clipper with its serial number will be assigned to your name and Tower Card.

         
Clipper Card
Plus_sign
 


Tower Card Analisa

 

         

The SJSU Tower Card will be required to receive and use the Eco Pass Clipper.

You will receive only one Eco Pass Clipper card. The card's serial number is linked to your name and Tower Card. The Eco Pass will be renewed every semester for as long as you take classes or employed at SJSU.

With your Eco Pass Clipper card you'll also have the ability to add other passes and fare from other Bay Area transit agencies onto one convenient card. Just load the Clipper card with additional funds. The pre-loaded Eco Pass on Clipper card is valid only on VTA Bus and Light Rail lines.

The pre-loaded Eco Pass on a Clipper card is valid only on VTA and is NOT valid on:

ACE, Amtrak, BART, Caltrain, AC Transit, Highway 17 Express, Dumbarton Express, Monterey-Salinas Transit, SamTrans and other non VTA services

As displayed on the VTA Clipper Card readers, all current Eco Pass Clipper cards will expire on December 31, 2019 until reprogrammed.

         

How to get your Eco Pass Clipper Card

         

To receive an Eco Pass Clipper card, you must put in a request online at Transportation Solutions website. Then, you can pick up a Clipper card pre-loaded with the Eco Pass at the Associated Students Transportation Solutions - General Services Center immediately after online request.

Here are the details:

Students: Click the Eco Pass Clipper Card Request link and fill out the short form. Read and check the Eco Pass usage Terms & Conditions, then submit your request. Then, pick up your card at the AS Transportation Solutions - General Services Center. SJSU Tower Card is required. After receiving your Eco Pass Clipper card, the Eco Pass will remain active for as long as you are enrolled as a regular student at SJSU. The Extended Studies' students must pay the Associated Students' fee.

Employees: First, submit a request online in the Eco Pass Clipper Card Request link. Then, pick up your Eco Pass Clipper at the AS Transportation Solutions - General Services Center located in Student Union, East Wing (on 9th Street Plaza), Room 1800. SJSU Tower Card is required. The fee is $25 per semester (6 months).

To continue usage beyond the intended semester, employees can renew their Eco Pass by paying $25 at the Transportation Solutions center. If the Eco Pass Clipper is purchased in fall, it must be renewed by March 31st of the following year, and if purchased in spring, it must be renewed by October 31st for as long as you are employed at SJSU. Otherwise the Eco Pass will be deactivated.

       
         
$3 Clipper Card Fee
 
Please note: In October 2016, the Metropolitan Transportation Commission that oversees the Clipper program in Bay Area stopped waiving the $3 Clipper fee for VTA Eco Passes. Starting July 3, 2017, the Assocaited Students General Services will charge $3 (in cash) for the cost of every Eco Pass Clipper card dispensed.
         
Paratransit service for students and employees with disabilities
 

The Eco Pass Clipper is valid on VTA Access Paratransit service for SJSU students and employees with disabilities who are unable to take bus or Light Rail. If you live in Santa Clara County, you can apply for Accessiblity. To book a trip, call VTA’s Customer Service Line at (408) 321-2300.

Please note: Do not punch holes, bend, cut or mishandle that can cause damage to the Clipper card. It will render the card void.

 

Cancelling Eco Pass Clipper Card Online Request

If you want to cancel your online request for the Eco Pass Clipper card, stop by Transportation Solutions office with your Tower Card and the TS staff will void your request.

TS will cancel all the Eco Pass Clipper Card requests that have not been issued at the end of each semester.

         

How to use your Eco Pass Clipper Card

         

VTA Bus - When boarding a bus, tag your Eco Pass Clipper on the Clipper card reader and show your Tower Card ID to the bus driver.

VTA Light Rail - At the Light Rail station before boarding, you must tag your Eco Pass Clipper on the card reader located on the platform, then board the Light Rail.

On the Light Rail train, be prepared to show your Eco Pass Clipper and SJSU Tower Card ID to the fare inspector upon request.

         

Illegal use of Eco Pass Clipper Card

 

The Eco Pass Clipper Card serial number is linked to student/employee name and SJSU Tower Card ID number. Transfer of the Eco Pass Clipper card to another person is strictly prohibited.

VTA drivers and inspectors will not accept an expired or deactivated Eco Pass. Attempts to transfer, sell or misuse the Eco Pass Clipper will result in immediate deactivation of the Eco Pass.

Anyone who files a false claim, alters, sells, transfers, or duplicates the Eco Pass Clipper card with the intent to make money or evade the payment of any fare is in violation of California Penal Code 640 . Violation of Penal Code 640 is punishable by a fine of up to $250 and 48 hours community service.

If you are found to be in violation, you may be liable for the following:

  • Your Eco Pass Clipper Card access will be frozen and you will no longer be eligible to participate in the program.
  • You may be charged for the amount equal to the cost of a VTA Adult Express Annual Pass (approximately $1500),
  • If you are a student, you may be referred to the SJSU Office of Student Conduct & Ethical Development for assessment of violation of student code of conduct (Title 5 California Code of regulations, 41301 Standards for Student Conduct) and the resulting administrative disciplinary action(s).
  • If you are an employee or an affiliate of SJSU, you may be referred to the University authorities for assessment of the violation and the resulting administrative disciplinary action(s).

VTA or AS will confiscate the Eco Pass Clipper card and report the violation to the SJSU Office of Student Conduct & Ethical Development and the University authorities. VTA or SJSU will pursue claims or demands against, or seek prosecution of, anyone who commits unauthorized use of the Eco Pass Clipper card.

         

Eco Pass Replacement Policy

         

Lost or stolen Tower Card and/or Eco Pass Clipper Card

If you lose your Eco Pass Clipper card or it gets stolen, contact Transportation Solutions immediately by phone (408.924.7433), email (transportation@sjsu.edu) or stop by the TS Center and report the loss. Make sure you provide your name and Tower Card number.

To replace your Tower Card ID, go to the Student Services Center on 9th & San Fernando streets, Tower Card window, and apply for a new Tower Card.

To replace your Eco Pass Clipper card visit Transportation Solutions Center located in the East Wing of Student Union building on 9th Street Plaza by the ATM's.

Eco Pass Clipper Card Replacement
First time
Second time
Third time
Fee $50 $100 No replacement
 

Please note: The replacement fee is not refundable if the original Clipper card is found. The Eco Pass is deactivated in the Clipper cards that are lost or stolen.

 

Defective Eco Pass Clipper Card

If you are experiencing validation defect or other problems with your Eco Pass Clipper card, do not discard the card, bring it to the AS Transportation Solutions - General Services Center for a replacement.

Damaged Eco Pass Clipper Card due to negligence

Please note: Do not punch holes, bend, cut or mishandle that can cause damage to the Clipper card. It will render the card void.

The AS TS will not replace an Eco Pass Clipper for free due to damage caused by negligence or mishandling.