|Receiving AS Eco Pass sticker by mass mail|
As a convenience to students, TS distributes the AS Eco Pass sticker by mass mail at the beginning of each Spring and Fall semester. Please look for the Associated Students/SJSU envelope for your sticker inside.
However, because not every student is eligible to receive the sticker by mail, TS is providing the following information on what to expect.
|Who does TS send stickers to?||
We send stickers to regularly enrolled students who have fully paid their campus fees and have a valid address in California* or a valid SJSU Housing mailbox.
If you live in a residence hall, check your on-campus housing mailbox at Joe West Hall for your sticker. If you did not receive it, then pick up at Transportation Solutions Center inside Student Union.
* We do not mail to students with addresses outside the Bay Area after the first day of classes.
|Who does TS not send stickers to?||
TS does not send the AS Eco Pass sticker by mass mail if you:
If you have a fee deferral status, TS may mail only after the disbursement of financial aid. However you can pick up the sticker in person before the disbursement.
|How can I check to see if the sticker is in the mail or that I can pick it up?||Please call TS at 408-924-7433 or email at firstname.lastname@example.org for current status.|
|How can I change my mailing address?||
Please do not contact TS if you want to change your address. Instead change your address at
. TS will obtain a new address list from MySJSU for each mass mail batch. It is the student's responsibility to maintain an updated address with the University.
TS will not resend the AS Eco Pass to students whose mail was returned due to incorrect or outdated addresses.
|How often you send out mail batches?||Every one or two weeks. We generally coincide our mail batches with the payment due dates set by the Bursar's Office.|
|Can I pick up the sticker at the TS Center instead?||
If you plan to pay your University fees or get your Tower Card on campus, you can visit the TS center afterwards with your receipt and ID so that you do not have to wait. As long as we haven't sent you the sticker by mail, you can pick up the sticker at our center anytime.
You can also register on to the "No-mail" list at the TS Center, so that you can pick up the sticker anytime in future semesters and that we will no longer send you the sticker by mail.
|Can I request the stickers to be always mailed to me no matter what?||Sorry, we are not able do that. You can instead mail in a request with self-addressed stamped envelope.|
|You sent me a sticker in the mail last semester, why not this semester too?||
TS will drop students off the mailing list automatically if:
Students who cannot pick up the sticker in person are welcome to submit a request through Self Address Stamped Envelope .